Case Studies — Los Angeles
Real local results: before/after Maps visibility, call volume, and review growth. (Images redacted/placeholder — replace with your screenshots.)
Restaurant
From invisible → Top-3 in Maps
Profile fixes + review ramp + photo plan. Result: calls and walk-ins boosted.
What we changed
- ✓Primary/secondary categories corrected
- ✓Keyword-rich description + menu items
- ✓Photo set + posting cadence
- ✓Review ask + reply framework
Before → After
Before Screenshot
After Screenshot
- ▶Calls: ~+45%
- ▶Direction requests: ~+60%
- ▶Review velocity: 1/mo → 5/mo
Contractor
Lead flow stabilized
Q&A, services, and NAP cleanup created consistent weekly inquiries.
What we changed
- ✓Services structured so they surface in search
- ✓Q&A seeds + answers (10 common questions)
- ✓NAP consistency across key listings
- ✓Photo guidelines + monthly post cadence
Before → After
Before Screenshot
After Screenshot
- ▶Maps visibility: +35–50% keywords
- ▶Inbound calls: +2–4/week steady
- ▶Reviews: steady replies, new asks
Retail
Weekend traffic up
Events & offers cadence inside GBP + Instagram sync lifted store visits.
What we changed
- ✓Offers & Events posts (bi-weekly)
- ✓Photo refresh + highlights
- ✓UTM tracking for website & IG
- ✓Review prompts at POS
Before → After
Before Screenshot
After Screenshot
- ▶Direction requests: +40–70%
- ▶Foot traffic (weekends): noticeable lift
- ▶Reviews: increased cadence
Want results like these?
Start with quick Google Business wins, then scale with the Empire Master Map.